At Enerhome Consulting Company, we are committed to protecting the privacy and personal information of our clients and visitors to our website. This privacy policy outlines how we collect, use, disclose, and protect personal information in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal Information We Collect
We may collect personal information from clients and website visitors, such as:
Name, address, email address, and phone number
Credit card information for payment processing
Information about your energy consumption and usage habits
Information about your home or property, such as age, size, and location
Feedback and survey responses
We collect this information for the purpose of providing our energy consulting services, processing payments, and improving our services.
How We Use Personal Information
We use personal information for the following purposes:
Disclosure of Personal Information
We may disclose personal information to third-party service providers, such as payment processors and marketing analytics providers, who assist us in providing our services. We may also disclose personal information to comply with legal and regulatory requirements or to protect our rights and property.
We do not sell or rent personal information to third parties.
Data Security
We use appropriate measures to protect personal information from unauthorised access, disclosure, and use. These measures include administrative, physical, and technical safeguards to secure personal information in our custody and control.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Access and Correction of Personal Information
Individuals may request access to their personal information that we have on file and request corrections to any inaccuracies. We may require verification of identity before providing access or making corrections.
Contact Us
If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at enerhomeapp@gmail.com.
Changes to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our information practices or legal requirements. We will post the revised privacy policy on our website and update the effective date at the top of the policy.